Notice history

Jun 2025

Jul 2025

Aug 2025

Jun 2025

Jul 2025

Aug 2025

Jun 2025

Jul 2025

Aug 2025

Jun 2025

Jul 2025

Aug 2025

Jun 2025

Jul 2025

Aug 2025

Jun 2025

Jul 2025

Aug 2025

No notices reported this month

Completed
July 30, 2025 at 10:00 AM
Completed
July 30, 2025 at 10:00 AM
Maintenance has completed successfully
In progress
July 30, 2025 at 8:00 AM
In progress
July 30, 2025 at 8:00 AM
Maintenance is now in progress
Planned
July 30, 2025 at 8:00 AM
Planned
July 30, 2025 at 8:00 AM
Our streaming provider will be performing a routine software upgrade on their equipment during the scheduled maintenance window below:
- Date: Tuesday, July 30
- Time: 3:00 AM to 5:00 AM CT
- Purpose: Routine software upgrade to enhance system performance and reliability
Impact to Services:
- DVR services may be briefly unavailable for approximately 1 to 15 minutes across all channels.
- Live play is expected to remain unaffected, with only minimal impact, if any.
No action is required on your part. We appreciate your understanding and patience as we work to maintain and improve our services.
If you have any questions or experience issues outside this window, please contact us at (715)623-0558 or (715)253-2111.

Resolved
July 11, 2025 at 9:06 PM
Resolved
July 11, 2025 at 9:06 PM
This incident has been resolved.
Monitoring
July 11, 2025 at 2:05 PM
Monitoring
July 11, 2025 at 2:05 PM
Most channels have recovered their guide data. Some channels may take longer to update.
Investigating
July 11, 2025 at 1:00 PM
Investigating
July 11, 2025 at 1:00 PM
We are currently experiencing an error resulting in 'No Program' or 'n.a.' displaying in the guide data for many channels. Our providers are currently working on a fix for this issue.

Resolved
July 10, 2025 at 9:26 PM
Resolved
July 10, 2025 at 9:26 PM
This incident has been resolved.
Identified
July 10, 2025 at 8:59 PM
Identified
July 10, 2025 at 8:59 PM
The problem has been identified and we are continuing to work on a fix for this incident.
Investigating
July 10, 2025 at 8:59 PM
Investigating
July 10, 2025 at 8:59 PM
We are currently investigating this incident.

Resolved
July 08, 2025 at 12:36 PM
Resolved
July 08, 2025 at 12:36 PM
This incident has been resolved.
Monitoring
July 07, 2025 at 9:03 PM
Monitoring
July 07, 2025 at 9:03 PM
We implemented a fix and are currently monitoring the result.
Identified
July 07, 2025 at 8:42 PM
Identified
July 07, 2025 at 8:42 PM
Our providers have identified the issue and are working to fix this issue as soon as possible. When service has been fully recovered you will not need to register any device - the app should just automatically log you back in.
Investigating
July 07, 2025 at 8:08 PM
Investigating
July 07, 2025 at 8:08 PM
We are currently investigating this incident with our streaming provider.

Completed
July 01, 2025 at 11:00 AM
Completed
July 01, 2025 at 11:00 AM
Maintenance has completed successfully
In progress
July 01, 2025 at 5:00 AM
In progress
July 01, 2025 at 5:00 AM
Maintenance is now in progress
Planned
July 01, 2025 at 5:00 AM
Planned
July 01, 2025 at 5:00 AM
We’ll be performing scheduled maintenance during the early morning hours of Tuesday, July 1 between 12:00 AM and 6:00 AM CT. This upgrade is part of a major network enhancement that may result in intermittent service disruptions during the maintenance window.
While we anticipate minimal downtime, there is a possibility of an extended outage of 30 minutes or more as we complete the transition and run final testing.
We appreciate your patience as we work to improve our network and ensure you continue to receive the best service possible.
If you have any questions, feel free to reach out to our team.

Resolved
June 26, 2025 at 4:30 PM
Resolved
June 26, 2025 at 4:30 PM
This incident has been resolved.
Identified
June 26, 2025 at 3:38 PM
Identified
June 26, 2025 at 3:38 PM
We have identified the issue and our providers are working on a fix as soon as possible. Please note the is only effecting our 253 & 454 numbers.
Investigating
June 26, 2025 at 2:26 PM
Investigating
June 26, 2025 at 2:26 PM
We are currently experiencing an issue affecting inbound phone calls. At this time, calls made _within_ our network and _outbound_ calls are working normally. However, calls made _from outside_ our network to numbers on our (454 & 253) network are not going through due to a suspected routing issue. We have submitted a support ticket to our upstream provider, and are actively working with them to resolve the problem as quickly as possible. We understand how important reliable communication is and appreciate your patience as we work diligently to restore full functionality. We will provide updates as more information becomes available.

Completed
June 25, 2025 at 9:00 AM
Completed
June 25, 2025 at 9:00 AM
Maintenance has completed successfully
In progress
June 25, 2025 at 7:00 AM
In progress
June 25, 2025 at 7:00 AM
Maintenance is now in progress
Planned
June 25, 2025 at 7:00 AM
Planned
June 25, 2025 at 7:00 AM
Our service provider will be conducting a routine software upgrade on our transcoders during this maintenance window.
During this time, local channel service may be interrupted for up to 5 minutes per transcoder. In some cases, if a reboot is necessary, the interruption could last up to 15 minutes.
We appreciate your understanding and patience as we work to maintain and improve our services.

Jun 2025 to Aug 2025

Cirrinity - Notice history