Cirrinity - Notice history

All systems operational

100% - uptime

Internet - Fiber - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 99.92%

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Nov 2025
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Jan 2026

Internet - Wireless - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 99.74%

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Nov 2025
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Internet - Cable - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 99.75%

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100% - uptime

Phone - Copper - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Jan 2026

Phone - VOIP - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
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100% - uptime

TV - Streaming - WCTV - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

Service Disruption in Pike Lake Area – Technicians Investigating
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We’re aware of an internet outage affecting parts of Pike Lake, mainly around County Road Y and Loon Bay Lane. Our technicians are actively investigating this.

    Thanks for your patience while we work to restore service.

Service Interruption in Radar Base and Tigerton Areas
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The radar base service should be restored, if you still do not have internet please try rebooting your antenna, if you still have issues please give us a call at (715)-623-0558.

    We are looking into what we can go do about Tigerton.

  • Identified
    Identified

    We're currently seeing service interruptions affecting Radar Base and parts of the Tigerton area. Our team is working to restore connectivity as quickly as possible.

    Thank you for your patience.

We're Investigating an Internet Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We wanted to provide an update on the ongoing service disruption. Microsoft has confirmed an outage on their end, which in turn affected some of Cirrinity’s services.

    Our systems are now stabilizing, and services are gradually being restored. We’re closely monitoring the situation and working to ensure everything returns to normal as quickly as possible.

    We appreciate your patience and understanding as we manage this external issue.

  • Investigating
    Investigating

    We’re currently experiencing an unexpected internet outage affecting some of our customers. Our technicians are actively investigating the issue and working on implementing a solution as quickly as possible.

    We understand how important your connection is, and we’re committed to restoring service promptly. We’ll share updates as more information becomes available.

    Thank you for your patience and understanding.

Scheduled Maintenance - January 7, 11:59 AM to 12:59 PM (CST)
  • Completed
    January 08, 2026 at 6:59 AM
    Completed
    January 08, 2026 at 6:59 AM
    Maintenance has completed successfully
  • Planned
    January 08, 2026 at 5:59 AM
    Planned
    January 08, 2026 at 5:59 AM

    We will be performing scheduled maintenance beginning at 11:59 AM Central Time on Wednesday, January 7, to apply an update from one of our wireless software providers. This update will require a brief service interruption as the system is updated and rebooted.

    Maintenance Details:

    • Start Time: 11:59 AM CST, January 7

    • End Time: 12:59 PM CST, January 7

    • Estimated Duration: Approximately 1 hour

    • Impact: Temporary service outage affecting approximately 250 customers

    • Purpose: Software update and system reboot to maintain reliability and performance

    Most customers should see service return automatically once the maintenance is complete. However, if your service does not restore on its own, a manual reboot of your antenna’s power supply may be needed:

    Manual Reboot Instructions:

    1. Locate the cable coming from your router that connects to a power brick (similar in size to a laptop charger).

    2. Unplug the power brick from the electrical outlet.

    3. Wait at least one minute, then plug it back in.

    4. Allow up to 15 minutes for the system to fully reboot and reconnect.

    We appreciate your patience and understanding during this brief maintenance window. If you continue to experience issues after following the reboot steps, please contact our support team for assistance at (715)623-0558.

  • In progress
    January 08, 2026 at 5:59 AM
    In progress
    January 08, 2026 at 5:59 AM
    Maintenance is now in progress

Dec 2025

Scheduled Wireless Maintenance - December 10, 2:00 AM to 2:30 AM CST
  • Completed
    December 10, 2025 at 8:30 AM
    Completed
    December 10, 2025 at 8:30 AM
    Maintenance has completed successfully
  • In progress
    December 10, 2025 at 8:00 AM
    In progress
    December 10, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    December 10, 2025 at 8:00 AM
    Planned
    December 10, 2025 at 8:00 AM

    We would like to inform you that one of our providers will be performing scheduled maintenance that may affect a portion of our wireless services.

    Maintenance Details:

    • Date: Wednesday, December 10, 2025

    • Time: 2:00 AM to 2:30 AM (CST)

    • Estimated Downtime: Up to 30 minutes during this window

    • Impacted Services: Select wireless connectivity may experience brief disruptions

    This maintenance is being conducted by one of our third-party providers to improve service reliability and performance.

    Action Required: No user action is required. Services are expected to restore automatically once the maintenance is complete. If they do not please try rebooting your equipment.

    We appreciate your understanding and will monitor the process closely to ensure minimal disruption. For any questions or support, please contact us at (715)623-0558.

Scheduled Maintenance – December 3, 8:00 AM to 11:00 PM (CT)
  • Completed
    December 03, 2025 at 5:00 PM
    Completed
    December 03, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    December 03, 2025 at 2:00 PM
    In progress
    December 03, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    December 03, 2025 at 2:00 PM
    Planned
    December 03, 2025 at 2:00 PM

    Our provider will be performing routine server maintenance on the following date and time:

    • Dates: Wednesday, December 3

    • Time: 8:00 AM to 11:00 PM Central Time

    This maintenance is part of their ongoing efforts to ensure optimal performance and reliability.

    What to Expect:

    • No service outages are anticipated.

    • Brief service interruptions may occur, though unlikely.

    No action is required on your part. If you experience any unexpected issues during this period, please contact our support team for assistance.

    Thank you for your understanding.

Scheduled Maintenance – December 2, 8:00 AM to 11:00 PM (CT)
  • Completed
    December 02, 2025 at 5:00 PM
    Completed
    December 02, 2025 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    December 02, 2025 at 2:00 PM
    In progress
    December 02, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    December 02, 2025 at 2:00 PM
    Planned
    December 02, 2025 at 2:00 PM

    Our provider will be performing routine server maintenance on the following date and time:

    • Dates: Tuesday, December 2

    • Time: 8:00 AM to 11:00 PM Central Time

    This maintenance is part of their ongoing efforts to ensure optimal performance and reliability.

    What to Expect:

    • No service outages are anticipated.

    • Brief service interruptions may occur, though unlikely.

    No action is required on your part. If you experience any unexpected issues during this period, please contact our support team for assistance.

    Thank you for your understanding.

Nov 2025

Scheduled Maintenance - November 18, 11:59 PM to 3:59 AM (CST)
  • Completed
    November 19, 2025 at 9:59 AM
    Completed
    November 19, 2025 at 9:59 AM
    Maintenance has completed successfully
  • In progress
    November 19, 2025 at 5:59 AM
    In progress
    November 19, 2025 at 5:59 AM
    Maintenance is now in progress
  • Planned
    November 19, 2025 at 5:59 AM
    Planned
    November 19, 2025 at 5:59 AM

    We will be performing scheduled maintenance on wireless services during the following window:

    • Date: Tuesday, November 18, 2025

    • Time: 11:59 PM to 3:59 AM (Central Standard Time)

    Impact:
    Wireless service may be intermittently unavailable for the majority of the maintenance window. While we aim to minimize any disruptions, temporary outages may occur.

    Action Required:
    If you experience connectivity issues outside of this maintenance window, please try rebooting your antenna by following the instructions provided here: https://cirrinity.net/support/#internet

    We appreciate your understanding and patience as we work to improve our network reliability.

Nov 2025 to Jan 2026

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